Terms & Conditions

1. Acceptance of Terms

Welcome to CigarroSmart. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. ("Terms"). If you do not agree to these Terms, please do not use our Services.

2. Use of Services

2.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.

2.2 Account Responsibilities

If you create an account with us, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Providing accurate and complete information

2.3 Prohibited Uses

3. Products and Services

3.1 Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

3.2 Pricing

All prices are subject to change without notice. Prices quoted are valid for the period specified in the quotation. We reserve the right to modify prices at any time.

3.3 Orders and Quotations

• All orders are subject to acceptance and availability
• Quotations are valid for 30 days unless otherwise stated
• We reserve the right to refuse or cancel any order
• Minimum order quantities may apply

4. Payment Terms

4.1 Payment Methods

We accept the following payment methods:

• Bank transfer (T/T)
• Letter of Credit (L/C)
• Other methods as agreed upon

4.2 Payment Schedule

4.3 Late Payment

Late payments may incur interest charges and may result in suspension of services or cancellation of orders.

5. Shipping and Delivery

5.1 Delivery Terms

• Delivery times are estimates and not guaranteed
• Risk of loss passes to buyer upon shipment
• Shipping costs are the responsibility of the buyer unless otherwise agreed
• Import duties, taxes, and customs fees are the buyer's responsibility

5.2 Inspection

Buyers must inspect goods upon receipt and report any defects or discrepancies within 7 days of delivery.

6. Warranty and Returns

6.1 Product Warranty

Our products are covered by the following warranty:

• Duration: 12 months from date of shipment
• Coverage: Manufacturing defects and material failures
• Exclusions: Normal wear and tear, misuse, unauthorized modifications

6.2 Return Policy

Returns are accepted under the following conditions:

• Prior authorization from our sales team
• Products in original condition and packaging
• Return within 30 days of delivery
• Return shipping costs borne by buyer unless product is defective

7. Intellectual Property

7.1 Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of CigarroSmart or its licensors and is protected by intellectual property laws.

7.2 License

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal or business purposes. You may not reproduce, distribute, modify, or create derivative works without our written permission.

8. Limitation of Liability

9. Indemnification

You agree to indemnify, defend, and hold harmless CigarroSmart and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your use of our Services or violation of these Terms.

10. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters
• War, terrorism, or civil unrest
• Government actions or regulations
• Labor disputes or strikes
• Pandemics or epidemics
• Failure of suppliers or subcontractors

11. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of business. This obligation survives termination of the business relationship.

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China.

12.2 Arbitration

Any disputes arising from these Terms shall be resolved through arbitration in accordance with the rules of the China International Economic and Trade Arbitration Commission (CIETAC).

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our Services after changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and CigarroSmart regarding the use of our Services.

16. Contact Information

If you have any questions about these Terms and Conditions, please contact us: